01
Information We Collect
When you interact with DT Brand's & Jai Hanuman Tex via our website, wholesale portal, reseller hub, or WhatsApp Concierge, we collect specific information necessary to provide seamless manufacturing and delivery services:
- Personal & Business Profile: Full name, firm/company trade name, contact phone number, official email, billing and dispatch addresses.
- Commercial Tax Identifiers: Goods & Services Tax (GSTIN) number, State Trade License, or Shop & Establishment registration (for verified B2B wholesaler accounts).
- Order & Logistics Data: Catalogue SKU selections, bale quantity allocations, transport booking preferences, and transaction confirmation identifiers.
- Communications Log: Direct customer care interactions and WhatsApp lot inquiries for order verification and dispute resolution.
Zero Financial Storage: We never store or retain full credit/debit card numbers or bank net banking credentials on our servers. All financial transactions are processed through RBI-authorized payment gateways.
02
How We Use Your Business Data
The information collected is used strictly for legitimate commercial operations and verified factory fulfillment:
- Generating official GST tax invoices, e-way bills, and transport delivery challans.
- Coordinating surface transport logistics (V-Trans, TCI, SafeExpress) and express air couriers.
- Managing B2B partner ledger accounts, volume slab rate approvals, and trade wallet credits.
- Providing live dispatch tracking, Lorry Receipt (LR) updates, and unboxing customer support.
03
B2B Trade & Reseller Confidentiality
We respect the confidentiality of our boutique retailers, reselling entrepreneurs, and regional wholesalers:
Zero Third-Party Selling: Under no circumstances do we sell, rent, lease, or monetize partner contact lists or customer databases to external marketing aggregators.
White-Label Dispatch Safeguards: For authorized reseller drop-shipments, parcels are dispatched under your business name without manufacturer branding upon prior confirmation.
04
256-Bit SSL Encryption & Server Security
We implement enterprise-grade security controls to safeguard every data transmission:
- End-to-End Transport Layer Security (TLS 1.3): All browser interactions, login sessions, and checkout flows are secured with 256-bit encryption.
- Hardened Infrastructure: Strict role-based database authentication, daily automated backups, and parameterized SQL prevention algorithms.
- Restricted Internal Access: Only authorized atelier personnel have access to partner dispatch and invoicing records.
05
WhatsApp & Transactional Notifications
By registering on our portal or placing an order, you agree to receive essential transactional communications:
- Order confirmations, dispatch notifications, and LR copies sent directly via WhatsApp or SMS.
- Seasonal catalog release announcements and new volume discounts (partners can opt-out at any time by messaging STOP).
06
Grievance Redressal & Contact Atelier
If you have any questions, wish to review your registered business details, or seek data removal, please connect with our Grievance Officer: